Frequently Asked Questions

Getting & Using your Library Card

I live within the city limits of Nevada, how do I get a library card?


Residents of the City of Nevada are entitled to a free library card. The applicant must supply a photo ID and proof of current address. Acceptable as proof of address are: utility bill or postmarked mail dated within the last 30 days. Not acceptable as proof are : printed check, junk mail without postmark, or business cards. Someone who owns property inside the city limits is also entitled to a free card, regardless of the place of residence. A property owner must provide the current property tax receipt and proof of address as listed above. A NPL library card is not to be used by anyone other than the individual to whom it is issued. If it is lost or stolen, this must be reported to the Library immediately as the card holder is responsible for all items checked out on that card. Minors (anyone younger than eighteen) must have a parent's or guardian's signature on the application.




How do I request items that the library doesn't have? Interlibrary Loan


If you would like the Library to acquire an item that it doesn't own and the publication is withing the past six months, you may fill out a Suggestion for Purchase request at the circulation desk. You may also borrow items from other libraries through our Interlibrary Loan service. Patrons with good standing accounts may complete two requests at a time. Items are usually received within 14 days, and are typically loaned to us for 30 days. Interlibrary Loan requests may be made through the online form, by phone, or in-person at the library. Depending on the type of request, there may be a fee for postage however most items can be borrowed through nearby libraries affiliated with MALA's state / grant-funded courier service.




What if I misplace my library card?


If your library card is lost or stolen, please report the loss to the library immediately. A $1.00 fee will be charged and your card will be replaced with a new patron barcode, upon request. Please note, you are responsible for any materials checked out before the card was lost or stolen and for all materials if the card is not reported as lost or stolen.




Are there limits to the number of items I can check out?


You may use your library card to check out up to 10 items, 2 of which can be DVD or BluRay. The cardholder must be present at the time of checkout -- the only exception is when the adult who authorized responsibility on a minor's card wishes to check out youth-related items for their child(ren).




How long is the checkout period?


Most items check out for two weeks. Reference materials and non-circulating items can not be checked out of the library.




How much are fines on overdue items?


If library materials are not returned on the date due, a daily fine will be charged. 10 cents per day / per Book, books on CD, or VHS 50 cents per day / DVD or BluRay The maximum overdue bill for items that are returned is $1 per book or $5 per movie. If an item is six weeks overdue, it will be assumed that the item is lost and your account will be billed for the item. You will be mailed an invoice at the last address on record. Borrowing and computer use privileges will be blocked on accounts until items are returned, fines are paid in full, and a limit may be added to the account to restrict the borrow to fewer items allowed at checkout.




Can I renew checked out items?


If another user is not waiting for your item (on reserve), you may renew it in person at the library, via telephone, or online for a 2-week extension. Items without reserves can be renewed up to two times. To renew items online, access our Library Catalog. 1. Click Log in - Enter your library card number and assigned PIN (must request a PIN for 1st use) 2. Click "Items Out" 3. Select the item you wish to renew by checking the box next to the title & click "Renew" 4. If the item was renewed successfully, you will see a new due date. If the due date does not change, the item is on hold for another patron or is already overdue and can not be renewed. Fines will be assessed to overdue items after the one-day grace period. You may call 417-448-2770 to request a renewal by phone.




What if I lose or damage library materials?





How often will my library card expire and how do I renew it?


Most library cards expire every year, allowing us to verify your current contact information when we renew your card. If your card has expired recently or is about to expire, your card may be renewed by visiting the library, by email or by phone. Please have your library card available to renew. If your card expired more than three years ago, it will no longer be in our system and you will need to visit the library to reapply.




Are there any restrictions on a brand new library card?


Yes, there are a few initial restrictions until your address has been verified. Your new library card privileges allow you to have 2 items checked out at a time. The library verifies your address by mailing you a notice. Once you receive your notice in the mail, you may bring it to the library to receive full library privileges. Otherwise, your limited access card will convert to a full privileges account 3 weeks after your registration date, assuming we have not received your mailed notice back from the Post Office as undeliverable.




How do I get a card if I live outside of the Library District?


The Nevada Library District is fixed by the limits of the City of Nevada. The Library is financed by a real estate tax on property within the city limits. We are happy to provide service to non-residents, but we must ask those patrons to help pay part of the cost. A household membership may be purchased for $25 and is valid for a full year and covers all members of your household. This cost is based on the average tax paid by a Library District resident. A photo ID is required for the applicant, other household members whom the applicant wishes to be responsible for (spouse / children / grandchildren living within the home) may be listed on the same application. There is no other place we can think of where you can get better value for your money. For the price of one novel and one DVD, you can have access to the thousands of books, videos, audiobooks and other library materials in the Nevada Public Library collection. You will also be able to use the Library's computers and will have access to the ever-growing MoLib2Go digital collection of eBooks and downloadable audiobooks and have access to the free interlibrary loan service. Of course, it costs absolutely nothing to use materials inside the Library building, to ask for reference help or information, or to bring children to storytime or to attend teen or adult programs. We are very glad that you wish to use the Nevada Public Library and we encourage you to use your library card often. You won't find a better bargain anywhere!





Services

Can I fax / copy / scan / print at the library?


Fax : You can send faxes from the library. The cost for sending a fax is $3 for up to ten pages faxed within the United States. International faxes can not be sent. You can receive a fax at the library under the following guidelines: 1. The recipient's name must be clearly written on the cover page or document. 2. You must provide photo ID to pick up the document. 3. Each page of the received fax will cost .20 at the time of pickup 4. Received faxes will only be held for 7 days, after which they will be shredded. Copy / Scan : Library copiers print either black and white for $.20 per page / $.30 dual-sided, or in color for $.50 per page/$.75 dual-sided. The copiers are also capable of scanning images to a USB drive, and this service is free of charge. Printing : The charge for printing is $.20 per page for black and white, or $.50 per page for color. Two-sided printing can be selected to reduce paper waste and at less cost for larger printing jobs. The fee for dual-sided printing is $.30 per sheet for B/W, or $.75 per sheet for color. Customers may not bring in their own paper for printing documents (resumes, etc.) due to possible jams in the printer or confusion with the print queue. Patrons are responsible for the costs assessed during any print / copy / fax service. Mistakes in alignment, unwanted pages etc. will be charged by the print management software. If you have a question or need assistance with printing, ask a library staff member BEFORE you print your document. We are happy to help!




How do I use the Online Catalog (OPAC)?





How do I reserve a meeting space?


Nevada Public Library invites you to hold your meetings or community events at the library in one of our community rooms. You can find more information on our website under the "Services tab" then "Community Rooms"




Does the library have computers for public use?


Yes! Library Cardholders may log onto our public computers for two one-hour sessions each day. Time extensions may be granted, upon request, specifically for tasks that require longer than 1 hour to complete such as applications, school-related tasks, etc. Extensions for gaming or web surfing may be granted at the staffs descretion when several open PC stations are available. Visitors who do not have a library card may receive one guest pass each calendar month for free with a photo ID. Additional guest passes may be purchased for $2 / visit.




Proctoring services : How do I schedule with a proctor?


To inquire about proctor services or to schedule an exam with a proctor, contact the library director via email at director@nplmo.org Each student must review and sign a form that outlines the library's policy for proctoring service.




How will I know when my holds are available?





Does the library offer Wi-Fi access if I bring in my laptop?


Yes, we offer free Wi-Fi access during library hours. The network ID is "NPLaccess" & the password is changed periodically, just ask at the desk.





eBooks & Digital Collection

How do I get e-Books and digital downloads on my device?


MORE INFORMATION COMING SOON!





Other

Does the library have a used book sale?


Surplus and withdrawn library books, videos, CDs and other material are sold through our used book sale rack located in the library. Revenue from the sale of surplus library material is returned to the library's material funds, assuring that the library can continue to purchase new materials. Hardcover books = $1 each Paperback and all childrens books = $.25 each




How do I apply for a job at the library?


The library will post job openings on the public notice board in the library, at the City of Nevada's public notice board, and on the library's website. Other notices may be posted to reach a larger candidate pool, posting may include on the library's social media pages, classified ads in local newspapers, through the Missouri Career Center's database, or through Missouri Public Libraries listserve email service. We invite those interested in working at Nevada Public Library to submit a resume to the library director (director@nplmo.org) at any time. Applications (via resume) are held for six months.




Does the library accept donated materials?


Donated materials are accepted by the library. However, many donated materials are not added to the library collection but instead are sold in our used book sale as described below. No, thank you : VHS tapes Audiocassettes Magazines (older than 3 months) Newspapers Encyclopedias Items that are in poor condition (mold, moisture damage, defaced, missing pages) Reader's Digest Condensed Textbooks YES PLEASE! Hardback / paperback books Fiction / Non-Fiction books "Coffee Table" picture books DVD movies / instructional videos Books on CD Cookbooks & Craft Books Auto Repair manuals Religious books Jigsaw puzzles (no missing pieces) Kids books / all kinds Board games (complete, no missing pieces) Large Print books




Do you offer tours for daycare, school or community groups?


Yes! We love to show off a little and we would be happy to schedule a tour with your group. Call 448-2770 to request a special private tour / read-aloud event.




How do I make a financial donation or memorial?


Gifts to the Library can take many forms. If you want to make a tax-deductible contribution of $100 or more in memory of someone or in honor of someone, you may write a check to "NPL Foundation" for that specific purpose. You can read more about Nevada Public Library's Foundation & recently funded projects on our website under the "Get Involved" tab. Monetary gifts of less than $100 can be made directly to the library and are added to the operating fund for material purchases, often for special collections. You may also name the Library or the Library's Foundation as a beneficiary in your will.





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